Get Help Now is committed to providing the latest and greatest parenting information, ideas, and on-the-ground resources. However, sometimes parents find themselves in situations where they are better served by one-on-one help from a trained professional.

If you need help now, please see the resources below. Also, do not hesitate to seek medical help or call the police if you or someone you know is in immediate danger.

In Massachusetts

The Parental Stress Line

1-800-632-8188; 24 hours a day/7 days a week. All languages available.

The stress line is a toll-free, confidential helpline for any parent or caregiver who might need to discuss issues related to their children. Trained volunteer counselors answer the Parental Stress Line and offer support, empathy, encouragement, information, referrals.

Mass 2-1-1

Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.

Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find help in your community.

Samaritans Statewide Hotline

1-877-870-HOPE (4673)

Samaritans’ Crisis Services are available 24 hours a day/seven days a week. If you are feeling isolated, desperate or uncertain about anything in your life, we want to hear about it – contact us anytime. Our services are free, confidential, and anonymous. We have Samaritans staff on-site 24 hours a day to support those who phone, chat, or text our volunteers for help.


1-877-785-2020; multiple languages and translation services

SafeLink is the Massachusetts statewide 24/7 toll-free domestic violence hotline operated by Casa Myrna. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning, and information on appropriate resources. All calls to SafeLink are free, confidential, and anonymous.

SafeLink hotline advocates are multilingual and have access to a translation service that can provide translation in more than 130 languages.

Massachusetts Rape Crisis Centers

This page has information to help you contact any of the Rape Crisis Centers in our state. These Rape Crisis Centers offer FREE services for adolescent and adult sexual assault survivors - and for people who care about survivors of all ages. Trained rape crisis counselors at local programs provide:

  • 24/7 hotline counseling, information, and referrals
  • Will go with survivors to hospitals and/or police stations 24/7
  • Will go with a survivor to court
  • Provide one-to-one counseling and support group counseling

Massachusetts Al-Anon/Alateen

(508) 366-0556

The primary purpose of Al-Anon/Alateen is to help families and friends of alcoholics. Alateen is part of Al-Anon and is for young people affected by another's drinking. Members of Al-Anon/Alateen learn to live happily whether the alcoholic continues to drink or not. You are not alone.

Baby Safe Haven

(866) 814-7233

This page has information to help you contact any of the Baby Safe Haven centers in our state. Baby Safe Havens allow a parent to legally surrender newborn infants 7 days old or younger at a hospital, police station, or manned fire station without facing criminal prosecution.

National Resources

Crisis Text Line

Crisis Text Line is free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis.

National Maternal Mental Health Hotline

1-833-9-HELP4MOMS (1-833-943-5746)

Pregnancy and a baby can bring a range of emotions. Many women feel overwhelmed, sad, anxious, or exhausted at different times during their pregnancy or after having a baby. These feelings can make it hard to care for yourself, care for your baby, or even do basic daily tasks. Sometimes these feelings go away on their own. But for some women, these emotions, if they last more than two weeks, are more serious and need treatment.

Pregnant women and new moms can call this free, confidential hotline in English and Spanish 24/7.

National Domestic Violence Hotline*

1-800-799-SAFE (7233)

Highly-trained advocates are available 24/7 to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.

*Do not visit this website if you are afraid your internet usage may be monitored. Use a safe computer at a friend’s house, work, or the local library,or find a safe phone to call the toll free numbers provided.

National Sexual Assault Hotline

1-800-656-HOPE (4673)

Call 1-800-656-HOPE (4673) to be connected with a trained staff member from a sexual assault service provider in your area.

National Suicide Prevention Lifeline

1-800-273-TALK (8255); Press # 1 if you are a Veteran

Call 1-800-273-TALK (8255) you’ll be connected to a skilled, trained counselor at a crisis center in your area, anytime 24 hours a day/7 days a week.

National Eating Disorder Helpline


The National Eating Disorders Association Helpline is available Monday-Thursday from 9am-9pm and Friday from 9am-5pm. These volunteers are trained to find you resources near you for the support you need. If you're uncomfortable or unable to talk on the phone, they also have a online chat options through their website.

Start Your Recovery Now

SAMHSA Helpline: 1-800-662-4357

Start Your Recovery Now is a national source for substance misuse disorder. The site provides resources, guidance, and next steps for those seeking information and aid in substance use disorder either for themselves or a loved one. Additionally, you can enter your zip code and find rehabilitations centers, counseling, and support groups near your geographic location.